top of page

Store Policy

Customer Care

At Baaisaa, we believe in thoughtful communication and a smooth customer experience.
For any questions regarding your order, sizing, shipping, or styling assistance, feel free to reach out. We’re always happy to help!

You can contact us via:
📧 Email: baaisaaofficial@gmail.com
📩 Instagram DM: @baaisaa.in

Our customer care team is available Monday to Saturday, 11 AM – 6 PM (IST). Please allow 1–2 business days for a response during busy periods.

Privacy & Safety

We value your trust. All personal details shared with Baaisaa—such as your name, contact number, address, or payment information—are kept strictly confidential and used only to process and deliver your order.

Our website is SSL-secured, and all payments are processed through trusted, secure gateways.
We do not share or sell your information to third parties under any circumstance.

Wholesale Enquiries (Bulk/Custom Orders)

We love collaborating with individuals and businesses!

For:

  • Bulk orders

  • Custom colourways or sizes

  • Event styling, gifting, or wardrobe coordination

Please email us at baaisaaofficial@gmail.com or DM us on Instagram @baaisaa.in with your requirements.
We’d be happy to discuss your vision and curate something meaningful together.

Payment Methods

We currently accept the following online payment options:

  • UPI

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • Net Banking

  • Wallets (Paytm, PhonePe, etc.)

  • Google Pay / Apple Pay (if supported)

We do not offer Cash on Delivery (COD) at this time. All orders must be prepaid.

bottom of page